Buttons greyed out, disabled or inactive

  1. Close PowerPoint and re-install SlideProof
  2. Disable all other PowerPoint add-ins via PowerPoint > Options > Add-Ins
  3. Make sure you have a document open. Many SlideProof buttons don't work when no document is open
  4. Download an Run as Administrator https://veodin.blob.core.windows.net/slideproof/Uninstall-Sp.zip then install SlideProof again
  5. Send us your log file and check it for exceptions

Problem Description

  • Buttons are greyed out and can not be clicked
  • Exception from the log "Unable to create specified ActiveX control."

Exception

    COMException: Unable to create specified ActiveX control.
    at Microsoft.Office.Core.ICTPFactory.CreateCTP(String CTPAxID, String CTPTitle, Object CTPParentWindow)
    at VeodinSlideProof.Model.WindowManagement.WindowContext.�()
    at VeodinUtils.Execute.Call(Action action, Mode mode)
    at VeodinUtils.Execute.Call(String logScope, Action action, Mode mode)
    at VeodinSlideProof.Model.WindowManagement.WindowContext.�()
    at VeodinSlideProof.Model.WindowManagement.WindowContext.�()
    at VeodinUtils.Execute.Call(Action action, Mode mode)
    at VeodinUtils.Execute.Call(String logScope, Action action, Mode mode)
    at VeodinSlideProof.Model.WindowManagement.WindowContext.Init()
    at VeodinSlideProof.Model.WindowManagement.WindowManagement.�(DocumentWindow �)
    at VeodinSlideProof.Model.WindowManagement.WindowManagement.� .�()
    at VeodinUtils.Execute.Call(Action action, Mode mode)

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