SlideProof buttons are greyed out, disabled or inactive

Problem

  • Buttons are greyed out and can not be clicked
  • Exception from the log "Unable to create specified ActiveX control."

Solution

  • Make sure you have a document open. Many SlideProof buttons don't work when no document is open.
  • Disable all other PowerPoint add-ins via PowerPoint > Options > Add-Ins
  • Try to un-install and re-install SlideProof
  • Send us your log file and check it for exceptions

Exception

    COMException: Unable to create specified ActiveX control.
    at Microsoft.Office.Core.ICTPFactory.CreateCTP(String CTPAxID, String CTPTitle, Object CTPParentWindow)
    at VeodinSlideProof.Model.WindowManagement.WindowContext.()
    at VeodinUtils.Execute.Call(Action action, Mode mode)
    at VeodinUtils.Execute.Call(String logScope, Action action, Mode mode)
    at VeodinSlideProof.Model.WindowManagement.WindowContext.()
    at VeodinSlideProof.Model.WindowManagement.WindowContext.()
    at VeodinUtils.Execute.Call(Action action, Mode mode)
    at VeodinUtils.Execute.Call(String logScope, Action action, Mode mode)
    at VeodinSlideProof.Model.WindowManagement.WindowContext.Init()
    at VeodinSlideProof.Model.WindowManagement.WindowManagement.(DocumentWindow )
    at VeodinSlideProof.Model.WindowManagement.WindowManagement. .()
    at VeodinUtils.Execute.Call(Action action, Mode mode)

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